1. How deep is their experience in the faith market?
Ask for the count: how many faith-driven organizations, over how many years, and how many people on the team have done this work before. A firm with one or two faith specialists learns on your account. A firm built around this market brings relationships with the outlets, reporters and creators your audience already trusts.
Guardian: more experience than any group in the country serving faith-driven organizations. Twelve specialists with more than 175 years of collective experience, more than 30 clients served today and more than 70 since our founding.
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2. Do you get a team or a person?
Many boutique firms are one senior lead and a rotating cast. Ask who actually does the work, who covers when that person is out, and what systems sit behind them.
Guardian: you get a team, not an individual. Every account draws on the whole team’s experience, thinking, network and availability, plus the monitoring, research and reporting systems a larger group can afford to run.
3. Are they built for offense and defense?
Publicity is the easy half. Ask what happens on your hardest day: who picks up the phone, how fast, and whether the people who built your reputation are the same people defending it.
Guardian: we play offense through human channels, which means earned media, influencers, leader platforms, live events and staff activation, and we play defense with seasoned crisis counsel that protects everything you have built. Same team, both halves.
4. Do they know how AI answers questions about you?
When a donor, parent or board member asks ChatGPT or Google about your organization, the answer comes from what the models can find and trust. Ask any firm how they make sure your people and your mission are what surfaces.
Guardian: AI Discovery is a standing discipline for us, not an add-on. We track how clients appear in AI-generated answers and shape the earned coverage and content that AI engines cite.
5. What do they charge, and why?
Rates vary widely, and higher rarely means better in this market. Ask how a firm sets its rates and whether it shows any stewardship of the resources you would be entrusting to it.
Guardian: we benchmark our rates and intentionally keep them up to 20% below the industry in recognition and support of those we serve. We also donate up to 10% of your total retainer, in professional time, once a standard retainer has been fully utilized.
6. Do they share your goals?
Alignment shows up in the work: how a firm talks about your mission, whether it understands the audiences you serve, and whether it is as invested in the outcome as you are.
Guardian: we are solely focused on serving faith-based and mission-first people and organizations, and we share your deeper goals for human flourishing. That gives you a partnership with unparalleled mind and heart alignment.
7. Are they ahead of where communications is going, or catching up?
The field is changing faster than at any point in its history. Audiences trust people over institutions, AI engines answer questions that used to reach your website first, and the tools behind the work have changed. Ask a firm what it has actually built for this moment. Many are not in the AI game at all. Others are dabbling and calling it a practice.
Guardian: our thinking starts from one conviction, that the organizations breaking through are not louder, they are more human. Our approach is human-centric and AI-powered: seven human channels create each client’s signal, AI Discovery carries it to the AI engines your audiences now ask, and a custom intelligence layer powers the research, monitoring and reporting behind the scenes. People lead the work. AI is integrated throughout it.
Guardian at a glance
| What to compare | A typical PR firm | Guardian |
|---|---|---|
| Faith-market experience | A few specialists, or none | Twelve specialists, 175 years combined, faith-driven organizations only |
| Team model | A lead plus freelancers | An entire team with shared responsibility across accounts |
| Crisis readiness | Referred out or improvised | Seasoned crisis counsel on the same team that builds your brand |
| AI discovery | Rarely addressed | A standing practice: earned coverage shaped to be found and cited by AI engines |
| Innovation | Not in the AI game, or dabbling | Human-first thinking with AI integrated across the practice |
| Rates | Market rate or above | Benchmarked, kept up to 20% below the industry, with time donated back |
| Focus | General market, faith as a segment | Solely faith-based and mission-first organizations |
What a client says
Guardian is an outstanding partner in public relations and has provided excellent service to ECFA for many years. We have especially appreciated the breadth of their team's experience and readiness to help at a moment's notice on time-sensitive PR needs.
Keep comparing, or talk to us
Read how we practice Christian PR, look through the work, or start a conversation. Every one begins with listening.